Poor management! The product is not bad. For instance, customer service issue. If they had kept me posted on what was going on, I would have been less upset. Blatant lies like, your stuff shipped Friday, and two weeks later I find out my stuff has not been built is unacceptable. They say their phone lines are screwed upâ€¦thatâ€™s bull, they just donâ€™t answer the damn phone. If I take time off based on their promise, and they don't come thru, I wasted my time. Vacation time is not free. I had a few problems with the product. My housing for the turbo was not machined and would not fit. I could have lived with that. I even tried to find someone local to fix it and they (HP) said they would pay. Spent half the day running around for something that should have been right. But, when you tell me something shipped out next day air and itâ€™s not even production ready, thatâ€™s a bunch of bull. Just tell the damn truth. If you call me to tell me of a delay instead of me calling over and over to get a machine that's bull. And 6 months for something that was promised to be 6-8 weeks, thatâ€™s crap. I would leave messages and neverâ€¦I mean never get a call back. The only time I got a call from that Jennifer chick was when I sent a nasty letter about how pissed I was. She didnâ€™t like what I said about her in the letter so she called me at home to bitch about what I said. Never even bothered to address the fact that she told me my **** shipped and promised me tracking number for a week, and the stuff wasnâ€™t even built. In my opinion, they will declare bankruptcy this year. Every story I read on line is identical to what happened to me so I know these people are telling the truth. If the got their stuff together they could be around for a whileâ€¦but they need to get rid of a lot of people, deal straight with customers and get someone who knows how to manage a business.