10secgoal, you bring up valid and great points.
I will try and keep this short, but it probably will not happen.....
I look at On3's situation in a realistic manner. I remember a while back thinking to myself "I would not run an On3 kit due to the issues"
However, I wanted to run one just to do it. They are affordable, and I know that A: I am very good with fabrication and have excellent mechanical/technical skills...so any shortcomings I can overcome, and B: I can get most of my money back if I am not happy with it.
I contacted them, and I believe I probably received one of (if not the) first forward facing 4V kits. Did I get the kit for free? No. Did I get a discount? Yes, I got free shipping. These kits are so cheap, I find it hard to believe there is much mark up in them....so I did not feel it necessary to talk them down on price.
That being said, I made the threads that I did for a few reasons. The main reason was simply because I was one of the first with the 4V kit, and wanted to make a nice thread for the many people who will follow my steps.
The other reason was just because. Because I am very opinionated, and feel that a lot of issues out there are very simple to overcome...and a lot of those issues could probably be easy to prevent with proper install by someone who is very experienced in modifying vehicles. Some, including yourself may be more experienced....but in other ways such as creativity and skill sets pertaining to fabrication. I got this kit to "plug and play"
I wanted to see what the fuss was about. This is why you will see in my threads, that I chose to install certain components that I did not feel very comfortable with, but just wanted to do it "just because" Example...the VERY cheap gaskets that come with the kit, the cheap oil filter relocation kit, and the base On3 Turbo/WG/BOV. Keep in mind, I am using an $800 junkyard stock Mach engine.
Now... I would consider MY experience with this On3 kit exceptional, considering the investment. This was the first kit shipped out, and it is working great. That says a lot, in my eyes.
The part where we differ; I see a growing company in On3. You are correct, I work for a high end suspension manufacturer. I previously worked for a high end engine building operation. Previous to those, I was in a few very "critical" career fields....while also owning and operating an automotive performance business(for 5 years..notice I am still an advertiser). I can see your point of view, perfect and clearly. Now that you know what you already knew, I will get to the point. Most companies who have become what they are today, my current employer, my previous engine building employer, etc....started out similar to the way On3 has. I would be willing to bet that On3's revenues have drastically improved each year since their inception. Regardless of leaking kits, that is impressive if it is true. Regardless of all the online hate, it is what it is. There is a reason for it, and it is simply because they offer a kit that "can work" with the right end user....and even "partially works" with a dumb dumb.
The owner of On3 is younger than I am, and I am not even 30 yoa. When you look at the entire picture, it all makes perfect sense. A thriving (revenue) business with a young owner, minimal employees, and being in such a tough market....the feedback is to be expected. Many do not agree with the new ways of making profits....but that is to be expected. Our society has become blind when comprehending certain aspects of business....and it is plainly seen when people throw the China card out...yet their entire home is outfitted with Chinese fabricated/mfgd. products.
High end companies don't start high end. If they do, then somewhere before that time there were issues along the way. I can confidently state that I have personally noticed On3 make improvements as time goes by. Will they ever offer kits with higher end components? Probably. Will they ever be considered a "high end" turbo kit supplier? Who knows, but if their business continues to grow there is a very good chance.
Lastly, I will add; I have installed (or assisted with) just about every turbo kit available (mainstream kits) on a mod motor at some point and time in the past. I will honestly tell you, I don't see where the other thousands of dollars would pay off on a combination such as mine.
I have nothing against any current turbo kit supplier/mfgr. I just firmly believe that a "high end" turbo kit on the "average Joe's" stock motored Mustang is just not worth the extra cost. Once the auto goes in the car, I will add the results to my threads, and I think many will agree.