Got replacement lift-gate pistons for a hatchback. They were too long, causing the hatch to hit (and dent) the roof of the vehicle. They wouldn't take them back without us paying shipping, also they made excuses about contacting the vendor about the discrepancy, but they never really did as they kept putting me off every time I called.
I've had may successful transactions with them in the past, but looking at this thread, it appears that if they send the wrong item in the box (or there's an issue with the vendor as in my recent case), you might be out of your $$, or at least shipping, which can be a significant % of typical auto parts these days.
'87 20th Anniversary Cougar - 428W - Cougar 7.0
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