I was always a die hard upr user, that was until recently. At the NMRA world finals in bowling green I was wanting to buy a complete front end kit as well as an anti roll bar setup, went to their booth the old bastard working it walked by me 10 times and never once offered to help me. Finally I asked him if they kept everything I was wanting to buy on the truck the guy basically talked to me as if I was an illegal alien or something very rudely said id just have to check and once again walked off( at this point I was like screw it ill just order online). Well flash forward 3 months to Lights Out race at Valdosta Ga. Same deal I was like ok ill give them another chance, I walked up to the booth and ill be dang if it isn't the same rude old bastard, I stood there in my upr shirt cash in hand waiting, and waiting, and waiting along with several other people when finally I decided the heck with it. Team Z had a booth setup at this same event, I walked up was told I needed a new t shirt, changed shirts, told them what all I was needing and my goals with the car. After several min of them giving their feedback and info I realized their product looked 20x better, was cheaper( esp with 20% off show discount), and these guys where down right awesome, friendly, helpful car guys. So for whats its worth ive spent my last dollar with upr and the place can go belly up for all ill ever care because little companies like team z appreciate their customers 100x more.