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post #1 of 22 Old 05-15-2019, 03:07 PM Thread Starter
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Reset Password

Hi, I tried to log in yesterday under my normal account (drhoward) and I forgot my password and attempted it reset it, I get the email with the link to reset it but I don't receive the email with the new password in it. Is there any other way to reset the password?

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post #2 of 22 Old 05-16-2019, 01:01 AM Thread Starter
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I tried it again today and I still don't receive that second email with the new password, any help?

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post #3 of 22 Old 05-16-2019, 12:03 PM
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what's the email associated to your original account?

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post #4 of 22 Old 05-17-2019, 01:11 PM Thread Starter
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I guess I need 3 posts to post an email address......
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post #5 of 22 Old 05-17-2019, 01:13 PM Thread Starter
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post #6 of 22 Old 05-21-2019, 09:10 AM Thread Starter
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Any help on this?
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post #7 of 22 Old 05-21-2019, 11:30 AM
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Hello there,

I have sent it to that email once more
Let me know if you received it.
Please check your spam inbox as well.

Ed


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post #8 of 22 Old 05-21-2019, 12:45 PM Thread Starter
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I got the email to reset it again this morning, but when I click on the link it says my new password will be emailed to me and I never receive the email with the new password. I even cleaned out my blocked senders list on my hotmail account just to make sure I didn't inadvertently block that address
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post #9 of 22 Old 05-22-2019, 02:22 PM
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Sounds like you have checked a couple things that I would have suggested - can you please try adding [email protected] and [email protected] to your emailsí contact/safe sender list. Hotmail (unfortunately), does have a bit of a reputation for blocking some but not other messages. Let's try that, and once you have added that, please re-request that password, click the link, and let us know how that goes. We've got another thing we can try after that!

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post #10 of 22 Old 05-22-2019, 02:38 PM Thread Starter
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I just added both of those addresses to my safe list, and tried resetting it again. I still didn't receive the second email with the new password, anything else you can suggest?

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post #11 of 22 Old 05-23-2019, 03:28 PM
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I can vouch for the doc being a legit account. he has been talking about it for a week now on mustangforums

93 lx convrt. 5-speed, stock shortblock, afr 165s, eddy performer intake, custom cam, vortech sci.
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post #12 of 22 Old 05-23-2019, 05:34 PM Thread Starter
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haha yeah, I saw that you were able to reset yours without any issues that's why I'm so confused with what's going on with mine.
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post #13 of 22 Old 05-23-2019, 08:44 PM
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have you tried yelling at it?

93 lx convrt. 5-speed, stock shortblock, afr 165s, eddy performer intake, custom cam, vortech sci.
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post #14 of 22 Old 05-24-2019, 11:00 AM
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Quote:
Originally Posted by drhoward123 View Post
I just added both of those addresses to my safe list, and tried resetting it again. I still didn't receive the second email with the new password, anything else you can suggest?
Hello there,

Do you have another email that we can test out?
If so, you can PM us and we'll get that changed for you

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post #15 of 22 Old 05-27-2019, 01:02 PM Thread Starter
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I PM'd my other email out a few days ago, is there anything else I need to do?
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post #16 of 22 Old 05-28-2019, 11:01 AM
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Hello there,

It has been changed.
Are you receiving any emails?

Ed


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post #17 of 22 Old 05-29-2019, 04:02 PM Thread Starter
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Which email should they be coming to, my hotmail account or work address?
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post #18 of 22 Old 05-30-2019, 11:15 AM
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Work address.
Check your spam inbox as well and see if it got sent there.

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post #19 of 22 Old 05-31-2019, 09:26 AM Thread Starter
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No I still haven't received anything
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post #20 of 22 Old 06-01-2019, 11:38 PM Thread Starter
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So I'm guessing I'm out of luck?
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post #21 of 22 Old 06-03-2019, 11:09 AM
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I have sent you an email to get this sorted.

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post #22 of 22 Old 06-03-2019, 11:13 AM
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There we go, it's good to go now. Thanks for the help.

94 mustang GT... Ported Mustang upper and lower, msd ignition, ford racing u/d pullies, ebelbrock tb, ford racing 3.73's, 75 NOS dry kit
1990 Eagle Talon TSi AWD

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