So, ive been working on painting my car for a while now and ordered a Kirker Mandarin Pearl orange kit from Pivco. It requires a white/silver basecoat. Since im short on room in the garage, ive been painting in stages and if I had a subtle color difference, so be it, I felt it was better then spending $4k plus for a shop to do it, plus I wanted the satisfaction of doing it myself, so no flame comments on that, I understand the correct way to do things, just dont have the means to. Well I ran out of paint part way through so I ordered more, and didnt realize until I was finished with the outside of the hood, hatch, rear bumper and spoiler, that the batch numbers were not right even though I gave them the batch numbers when I ordered, there was an inconstancy and it fell on the manufacture.
When I called Pivco, they were so rude and un-willing to help in anyway other then to sell me more paint, I was very calm and didnt raise my voice or swear, I just didnt have the energy to be rude myself, you attract more bees with honey then with vinegar. After I asked him this is how you treat someone who just spent over $500, he hung up on me. I called Kirker, and they were absolutely awesome, didnt tell me what I wanted to hear, is that I basically have to start all over again, but they are sending me free of charge an entire new kit, with more then enough to re-do everything.
Moral of the story, buy more then you need at one time, Dont buy from Pivco unless you dont care about customer service and Kirker is a great company that stands behind their product and goes above and beyond, I will clear over one of their stickers on the underside of my hood when all is said and done.
And now you will see the color difference